a. Definitions

         Assistive Device: A device used to assist persons with disabilities access to the

         Centre and taking part in Activities and Events.

         Disability: Shall mean the same as the definition of a disability found in the

         Ontario Human Rights Code.

         Service Animal: Any animal which is used by the person for reasons relating to

         his or her disability.

         Support Persons: A paid professional, volunteer, family member or friend who

         accompanies a person with a disability in order to assist them with

         communications, personal care, medical needs and access to the Centre.

b. The BHCC is committed to providing accessibility of the BHCC facilities and

         programs to all persons (residents and guests). This policy applies to all

         individuals who provide services, sponsor, assist and/or coordinate all BHCC

         Activities and Events as well as any person(s) who use and book the facilities.

         i. Persons with disabilities are to be integrated in the community in Activities and


        ii. The disabled person shall be accompanied by a Support Person where it is

            necessary to protect the health and safety of the person with a disability or the

            health and safety of others.

       iii. The disabled person is allowed the use of assistive devices, service animals,

            support persons and notice of temporary disruptions to the Centre.

       iv. The Board will provide notice to persons with disabilities with regard to

           disruptions in the use of the Centre by posting information in visible places

           such as the entrance doors and in its communications (i.e. eNEWS) and by

           any other method that may be reasonable.

       v. The Board will use reasonable efforts to ensure that its policies and practices

           are followed and persons with disabilities are treated with respect and dignity.

      vi. When communicating with persons with a disability, the Board and staff will do

           so in a manner that takes into account the person’s abilities. vii. Assistive

           Devices Persons with disabilities shall be permitted to use the Centre with their

           own assistive devices. Exceptions may occur in situations where the Centre

           has determined that the assistive device may pose a risk to the health and   

           safety of another individual. It should be noted that it is the responsibility of the

           person with a disability to ensure that his or her assistive device is operated in

           a safe and controlled manner at all times.

     viii. Service Animals Service animals such as (but not limited to) Guide dogs,

           Hearing dogs, Seizure Response dogs and other certified service animals shall

           be permitted entry. Service animals are required to be leashed and properly


           Service animals are not permitted in areas where food is being prepared.

           Persons with a service animal that is unruly or disruptive (e.g. barking) may be

           asked to remove the animal from the Centre.